Margaret Moss
I lead teams that make complex products easier to use and to build.
More work
All 13 projects
TELUS Health MyCare
One booking flow and one health assessment for a whole virtual clinic
Caitlin Clark Foundation
A site that shows the full scale of the Foundation’s work
Saunders-Monticello Trail
A walking guide that shows you which way to go at every fork
Edelman
U.S. Global Leadership Coalition
A report launch site, built in two weeks, that became USGLC’s most-visited page
Advil
A COVID-19 facts site about ibuprofen, live within a week
Lipman Family Farms
A produce grower’s site, rebuilt for the businesses that buy from it
Great Stuff
A product site organized by project, for homeowners and contractors alike
Under NDA
A top-ranked global insurer and a leading Middle East bank
I set the direction and stay hands-on
I do my best work on products that have grown complicated, with many services, many owners and years of history. I find the problem underneath, get product, engineering and the business behind one direction, and make it real enough to test, often in code. I went from product designer to design director in under four years, and wrote the design organization’s AI prototyping playbook for client work.
Skills, from discovery to leading the team
Discover
- Product & UX strategy
- Marketing & strategy
- Strategy to roadmap
- Research & testing
- Concept & usability testing
Define
- Journey mapping
- User flows
- Information architecture
- Service blueprints
- Content design
Design
- Interaction & service design
- Figma
- Design systems
- Accessibility (WCAG)
- AI-assisted design
Build
- Design engineering
- Working prototypes
- Design in code
- React · Git · Vercel
- Claude Code · Cursor · v0 · Figma Make
Lead
- Design leadership
- Teams of up to 15
- People management
- Executive alignment
- Hiring & mentoring
- Partnership with product & engineering
Across
- Enterprise platforms
- Payments & banking
- Connected home & IoT
- Insurance
- Healthcare
Teams I’ve worked with
- And two I can’t name